How to Register
A. Contacting LaserGrade. The ExCPT is offered over 310 days per year at LaserGrade Testing Centers throughout the United States. Candidates may register by calling the LaserGrade toll-free number 1-800-211-2754 to arrange a test date, time and location. By providing a zip code, the candidate will be informed of the closest LaserGrade Testing Centers. Alternatively, these locations can be found on the Web at www.lasergrade.com. Exams can usually be taken within 24 to 48 hours of registration.
B. Information Required. Candidates must give their full name, address, Social Security Number, telephone number, email address (if applicable) and demographic information such as date of birth, gender, employer, type of practice site, type of training, years of practice and hours worked per week. Candidates should also indicate whether they qualify for special accommodations under the Americans with Disabilities Act. These data are used to analyze test results and produce reports. Date of birth also helps verify identification at the test center.
C. Payment. The ExCPT costs $105 and is payable by credit card at the time the candidate calls LaserGrade. Candidates who do not have credit cards can send LaserGrade a check or money order. When the check clears, LaserGrade will contact the individual to arrange the test date. Employers may prepay for a specified number of candidates by making arrangements directly with LaserGrade. Registered candidates who need to change an exam time for any reason must contact the LaserGrade call center at least 24 hours in advance to reschedule or cancel an exam without penalty.
D. Cancellation of Scheduled Exam
1) Notification by Candidate. Candidates who are unable to take the ExCPT at the scheduled time should notify LaserGrade at least 24 hours in advance to avoid penalties. Refunds are not provided but credit will be given for a future exam appointment. If an exam appointment is NOT cancelled by the candidate at least 24 hours before taking the exam or the candidate does not arrive during the scheduled time, the exam fee will be forfeited. Cancellation notices will only be accepted from the candidate; employers, family members or other individuals may not request a cancellation on behalf of candidates. An exception to this rule may be made by an employer who originally registered the candidate with LaserGrade and directly paid the examination fee.
2) Cancellation by LaserGrade. LaserGrade Testing Centers may close without notice in the case of inclement weather, a state of emergency or other unforeseen event. In this case, the candidate will be allowed to reschedule at a convenient time and location with the exam fee credited to the future exam appointment. Candidates may verify that the LaserGrade Test Center is open by calling the center directly shortly before the appointed time.
E. Compliance with the Americans with Disabilities Act
1) General Policy. Candidates with documented disabilities (including learning disabilities, reading disabilities, visual impairment, hearing impairment, or other physical or mental disabilities) will be given special accommodations upon request, in conformance with the Americans with Disabilities Act (ADA).
2) Procedure for Requesting Special Accommodations. Documentation must be provided at the time of the request and must provide a specific description of the candidate's needs. Candidates must indicate the name of a physician or other professional who can verify the disability or provide further information in support of the request. The candidate may include a letter from an appropriate professional on official stationary that provides evidence of a prior diagnosis or accommodation (e.g., special education services). Previous school records may also be submitted to document a disability. This documentation letter must describe the specific disability/diagnosis, the approximate date when the disability was first diagnosed, the method used to confirm the diagnosis, a brief description of the disability, and the type of accommodation needed by the candidate. The letter must be signed by the professional. Candidates requesting accommodation because of an emotional disability must have a SSM-IV classification of the diagnosis specified in the letter. A Request for Special Accommodations Form is available here.
The candidate will need to provide authorization for the physician or other professional to share protected health information as described in the Heath Insurance Portability and Accountability Act (HIPAA). This physician or other professional may be contacted by ICPT to verify information or provide clarification of any information with regard to the disability or testing needs. ICPT will respond to the candidate as expeditiously as possible, but this may take two weeks or more.
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